Shipping & Delivery Policy

Last updated: 23 October 2026

Thank you for shopping with Life Edit!

Whether you've ordered a little something to help you reset, a personalised Christmas surprise or a special printed gift, I want everything to reach you as smoothly as possible.

Here's everything you need to know about how your order will be delivered.

Digital Downloads (Instant Delivery)

Digital products marked Instant Download are delivered electronically, so there's no waiting for the post!

Once your order and payment have been processed, your files will be made available through a download link or email.

Please check your junk or spam folder if you haven't received your download.

No physical items will be posted for digital-only purchases, and no postage charges apply.

If you have trouble accessing your files, please email hello@lifeeditco.co.uk and I'll be happy to help.

Personalised Digital Orders

Personalised digital products are individually prepared using the details you provide when ordering.

Please allow up to 48 hours for your personalised files to be completed and emailed to you after I've received your order and all the necessary information.

I'll always do my best to complete orders sooner wherever possible.

No physical items will be posted, and no postage charges apply.

Please check all personalisation details carefully before placing your order.

Printed & Posted Products

Printed products will be carefully prepared, packaged and sent to the delivery address provided at checkout.

Dispatch times will vary depending on the product and whether personalisation is required.

The estimated preparation and delivery information will be displayed on the relevant product page.

Where available, orders will be sent using Royal Mail or another suitable delivery service.

Please remember that delivery estimates are not guaranteed dates unless expressly agreed.

Shipping Charges

Shipping costs for physical products will be displayed at checkout before you complete your purchase.

Charges may vary depending on the size, weight and delivery requirements of your order.

Digital-only orders do not incur postage charges.

Christmas Orders

Christmas is an especially busy time, so I'd always recommend ordering printed and personalised products as early as possible.

Any Christmas ordering deadlines or special dispatch arrangements will be clearly displayed on the relevant product page.

While I'll always do my best to get your Christmas magic to you in good time, please check the stated delivery arrangements before ordering.

Shipping Addresses

Please double-check your delivery address at checkout to make sure everything is correct.

If you notice a mistake after ordering, email hello@lifeeditco.co.uk as quickly as possible.

If your order hasn't been dispatched, I'll do my best to update the address.

Lost or Delayed Orders

If your order hasn't arrived within the agreed delivery timeframe, please get in touch.

I'll investigate the issue with the delivery provider and work with you to resolve it.

Your statutory delivery rights remain unaffected.

Damaged or Incorrect Items

If your printed order arrives damaged, faulty or incorrect, I'm sorry!

Please email hello@lifeeditco.co.uk with your order number, a brief explanation and photographs if possible.

I'll arrange an appropriate solution in accordance with your statutory rights.

International Delivery

At present, physical products are available for delivery within the United Kingdom only.

Digital products may be available to customers outside the UK where checkout and payment are supported.

I hope to expand physical delivery options in the future.

Need Help?

If you have any questions about your order, delivery or downloading your files, please get in touch.

I'm always happy to help.

Email: hello@lifeeditco.co.uk

Website: www.lifeeditco.co.uk

Nothing in this policy affects your statutory consumer rights.